Beginning Monday, July 13, 2020, the Kalamazoo Humane Society is making the following adjustments as we take all necessary action to follow social distancing protocols and ensure the safety of our staff and clients:

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• No Mask, No Service. With Executive Order 2020-147 issued, effective Monday, July 13, we are now required to refuse service to anyone arriving without a mask or other effective face covering such as a face shield, scarf or wrap, that is worn correctly and covers the mouth and nose. All occupants of your vehicle must have a mask on and properly worn. When you arrive, please have your mask on before rolling down your window. If you do not have a mask, one will be offered. If you refuse to wear a mask, we can (and will) refuse service to you. The requirement to wear a face-covering does not apply to individuals who are younger than five years old, though children two years old and older are strongly encouraged to wear a face covering, pursuant to guidance from the Centers for Disease Control and Prevention ("CDC") or cannot medically tolerate a face covering.

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• Beginning Monday, July 13, we can accept new appointments for cats and dogs. We are not scheduling beyond four weeks to prevent another large-scale cancellation in the event Michigan steps back in the reopening plan. This means that available appointments will book up quickly, and you may be unable to book a date when you call. The number of available appointments is limited.
   

  • We strongly encourage anyone who can afford to use a local veterinarian to do so. That will allow us to serve our target group more effectively: pet owners with limited financial means that want to spay or neuter, but cannot afford to have the procedure done at a local veterinary clinic. With limited appointment availability, we want to make sure our low-cost service is getting to the people who need it most, as it was intended.
     

  • When calling to schedule, please be patient with our staff. You may have difficulty getting through if our phone lines are all in use. At this time, online appointments are not available, and all scheduling must happen by phone (or in-person only if necessary). We will make another announcement when online appointment requests and payments are open again.

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• Our Emergency Pet Food Bank hours are Tuesday and Thursday from 10AM to 3PM. We are distributing food bank supplies of our parking lot, so please pay attention to signage and staff that may be in our driveway and parking areas.
   

• Our volunteer activity is still restricted, but we are working on some important news for our current and prospective volunteers shortly. Please keep a lookout for those updates.

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